{"id":514,"date":"2025-01-02T10:20:54","date_gmt":"2025-01-02T13:20:54","guid":{"rendered":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?post_type=epkb_post_type_1&#038;p=514"},"modified":"2025-01-02T11:49:16","modified_gmt":"2025-01-02T14:49:16","slug":"como-utilizar-a-plataforma-tomaiszap","status":"publish","type":"epkb_post_type_1","link":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=como-utilizar-a-plataforma-tomaiszap","title":{"rendered":"Como utilizar a Plataforma TomaisZap"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>1\u00b0 &#8211; Inserir e-mail e senha v\u00e1lidos nos campos correspondentes;<br>Clicar em Entrar.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"949\" height=\"417\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image.png\" alt=\"\" class=\"wp-image-515\" srcset=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image.png 949w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-300x132.png 300w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-768x337.png 768w\" sizes=\"auto, (max-width: 949px) 100vw, 949px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-columns-6ffdc3c7\" class=\"wp-block-themeisle-blocks-advanced-columns has-2-columns has-desktop-twoOne-layout has-tablet-equal-layout has-mobile-collapsedRows-layout has-vertical-unset\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-3f04b70a\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<p class=\"wp-block-paragraph\"><strong>2\u00b0 Ap\u00f3s logar, voc\u00ea ter\u00e1 acesso ao painel lateral com<br>v\u00e1rias funcionalidade voc\u00ea selecionar\u00e1 Canais de entrada.<\/strong><\/p>\n<\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-column-ab0fac6c\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"261\" height=\"233\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-2.png\" alt=\"\" class=\"wp-image-520\"\/><\/figure>\n<\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"401\" height=\"111\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/print-1.jpg\" alt=\"\" class=\"wp-image-522 size-full\" srcset=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/print-1.jpg 401w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/print-1-300x83.jpg 300w\" sizes=\"auto, (max-width: 401px) 100vw, 401px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\"><strong>3\u00b0 Ap\u00f3s selecionar para ler o QR code, para vincular o WhatsApp do seu celular com o TomaisZap.<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Prontinho!!<\/strong><br>Ap\u00f3s conectado podemos iniciar as configura\u00e7\u00f5es.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Agora vamos configurar Gatilho<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Gatilho ( ura receptiva que direcionar\u00e1 o cliente) seria atendimento autom\u00e1tico em seu TomaisZap, ou seja, ser\u00e3o as palavras padr\u00f5es que retornar\u00e3o uma a\u00e7\u00e3o quando o cliente as digitar. Ex: quando o cliente digitar 1, eu retorno um texto X, com um direcionamento ou com um submenu.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Gatilhos<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4\u00b0- Apertar em cima do \u00edcone do rob\u00f4.<\/strong><\/p>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-columns-d9f65872\" class=\"wp-block-themeisle-blocks-advanced-columns has-2-columns has-desktop-oneTwo-layout has-tablet-equal-layout has-mobile-collapsedRows-layout has-vertical-unset\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-b27c1c25\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"240\" height=\"259\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-3.png\" alt=\"\" class=\"wp-image-525\"\/><\/figure>\n<\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-column-9d296631\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"875\" height=\"323\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-4.png\" alt=\"\" class=\"wp-image-526\" srcset=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-4.png 875w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-4-300x111.png 300w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-4-768x284.png 768w\" sizes=\"auto, (max-width: 875px) 100vw, 875px\" \/><\/figure>\n<\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"569\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-5-1024x569.png\" alt=\"\" class=\"wp-image-528\" srcset=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-5-1024x569.png 1024w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-5-300x167.png 300w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-5-768x426.png 768w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-5.png 1250w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6\u00b0 Em Gatilho tamb\u00e9m vc consegue criar regra de hor\u00e1rio, ativando a op\u00e7\u00e3o \u201cregras de hor\u00e1rios de atendimento\u201d<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"462\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-6-1024x462.png\" alt=\"\" class=\"wp-image-531\" srcset=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-6-1024x462.png 1024w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-6-300x135.png 300w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-6-768x346.png 768w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-6.png 1187w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7\u00b0 Agora vamos configurar as \u201cRegras de atendimento\u201d.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"496\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-7-1024x496.png\" alt=\"\" class=\"wp-image-532\" srcset=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-7-1024x496.png 1024w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-7-300x145.png 300w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-7-768x372.png 768w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-7.png 1241w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8\u00b0 Triagem de Atendimento<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"458\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-8-1024x458.png\" alt=\"\" class=\"wp-image-533\" srcset=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-8-1024x458.png 1024w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-8-300x134.png 300w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-8-768x343.png 768w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-8.png 1043w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Nessa parte voc\u00ea tem duas forma de escolher ou ativa o modo 1 ou modo 2, na pr\u00f3ximas telas vou falar das duas op\u00e7\u00f5es.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Se voc\u00ea ativar o modo padr\u00e3o (1).<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"998\" height=\"306\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-9.png\" alt=\"\" class=\"wp-image-536\" srcset=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-9.png 998w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-9-300x92.png 300w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-9-768x235.png 768w\" sizes=\"auto, (max-width: 998px) 100vw, 998px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Nesse modelo, todos os operadores podem ver e responder todos os atendimentos que chegam no sistema. Ao habilitar essa op\u00e7\u00e3o, as notifica\u00e7\u00f5es de novas mensagens por parte do cliente ser\u00e3o notificados para todos, independente do operador respons\u00e1vel. Exemplo: Um cliente que solicita atendimento ao setor de suporte e o operador X come\u00e7a o atendimento. Nesse modo, todos os operadores poder\u00e3o ver e at\u00e9 responder ao mesmo atendimento. O sistema exibir\u00e1 quem foi o \u00faltimo a responder.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>J\u00e1 se voc\u00ea ativar modo operador (2)<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1008\" height=\"259\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-10.png\" alt=\"\" class=\"wp-image-537\" srcset=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-10.png 1008w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-10-300x77.png 300w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-10-768x197.png 768w\" sizes=\"auto, (max-width: 1008px) 100vw, 1008px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Nesse modelo, o operador que selecionar a si mesmo como respons\u00e1vel ser\u00e1 o \u00fanico a ver o atendimento. Exemplo: O cliente solicita atendimento, o operador X est\u00e1 dispon\u00edvel e capta o chamado selecionando seu nome como operador respons\u00e1vel. O atendimento agora est\u00e1 dispon\u00edvel apenas para este operador e seu gestor. Os demais operadores n\u00e3o ter\u00e3o acesso a este atendimento.<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"581\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-11-1024x581.png\" alt=\"\" class=\"wp-image-538\" srcset=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-11-1024x581.png 1024w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-11-300x170.png 300w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-11-768x436.png 768w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-11.png 1252w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10\u00b0 Criando novos usu\u00e1rios (atendente)<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"579\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-12-1024x579.png\" alt=\"\" class=\"wp-image-539\" srcset=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-12-1024x579.png 1024w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-12-300x170.png 300w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-12-768x434.png 768w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-12.png 1252w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"575\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-13-1024x575.png\" alt=\"\" class=\"wp-image-540\" srcset=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-13-1024x575.png 1024w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-13-300x168.png 300w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-13-768x431.png 768w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-13.png 1241w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11\u00b0 Criando uma enquete de finaliza\u00e7\u00e3o<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"574\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-14-1024x574.png\" alt=\"\" class=\"wp-image-541\" srcset=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-14-1024x574.png 1024w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-14-300x168.png 300w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-14-768x430.png 768w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-14.png 1257w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>12\u00b0 Controle de Palavras.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"764\" height=\"448\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/Capturar.jpg\" alt=\"\" class=\"wp-image-543 size-full\" srcset=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/Capturar.jpg 764w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/Capturar-300x176.jpg 300w\" sizes=\"auto, (max-width: 764px) 100vw, 764px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\"><em>Aqui voc\u00ea consegue configurar um limitador palavras espec\u00edficas que os funcion\u00e1rios enviem para os clientes.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>13\u00b0 Criando um template para um primeiro contato.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\"><em><strong>Lembrando que template serve para voc\u00ea mandar uma mensagem para chamar o cliente, ou para fazer disparo de mensagem em massa.<\/strong><\/em><\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"244\" height=\"41\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/Capturar2.jpg\" alt=\"\" class=\"wp-image-547 size-full\"\/><\/figure><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"457\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-16-1024x457.png\" alt=\"\" class=\"wp-image-548\" srcset=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-16-1024x457.png 1024w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-16-300x134.png 300w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-16-768x343.png 768w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-16.png 1253w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Prontinho!! <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>O TomaisZap, est\u00e1 configurado, mas nas pr\u00f3ximas p\u00e1gina, vou explicar resumidamente as leituras que voc\u00ea deve saber de um chat.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"533\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-17-1024x533.png\" alt=\"\" class=\"wp-image-549\" srcset=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-17-1024x533.png 1024w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-17-300x156.png 300w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-17-768x400.png 768w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-17.png 1169w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"582\" src=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-18-1024x582.png\" alt=\"\" class=\"wp-image-550\" srcset=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-18-1024x582.png 1024w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-18-300x170.png 300w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-18-768x436.png 768w, https:\/\/centraldetreinamento.falemaisvoip.com.br\/wp-content\/uploads\/2025\/01\/image-18.png 1244w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1\u00b0 &#8211; Inserir e-mail e senha v\u00e1lidos nos campos correspondentes;Clicar em Entrar. 3\u00b0 Ap\u00f3s selecionar para ler o QR code, para vincular o WhatsApp do seu celular com o TomaisZap. Prontinho!!Ap\u00f3s conectado podemos iniciar as configura\u00e7\u00f5es. Agora vamos configurar Gatilho Gatilho ( ura receptiva que direcionar\u00e1 o cliente) seria atendimento autom\u00e1tico em seu TomaisZap, ou &#8230; <a title=\"Como utilizar a Plataforma TomaisZap\" class=\"read-more\" href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=como-utilizar-a-plataforma-tomaiszap\" aria-label=\"Read more about Como utilizar a Plataforma TomaisZap\">Ler mais<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"epkb_post_type_1_category":[17],"epkb_post_type_1_tag":[],"class_list":["post-514","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-tomaiszap"],"_links":{"self":[{"href":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/514","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=514"}],"version-history":[{"count":12,"href":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/514\/revisions"}],"predecessor-version":[{"id":580,"href":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/514\/revisions\/580"}],"wp:attachment":[{"href":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=514"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=514"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=514"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}