{"id":130,"date":"2024-11-22T13:53:25","date_gmt":"2024-11-22T16:53:25","guid":{"rendered":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?page_id=130"},"modified":"2026-05-21T14:40:58","modified_gmt":"2026-05-21T17:40:58","slug":"base-de-conhecimento","status":"publish","type":"page","link":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/","title":{"rendered":"Base de conhecimento"},"content":{"rendered":"\t\t<div id=\"epkb-modular-main-page-container\" role=\"main\" aria-labelledby=\"epkb-modular-main-page-container\" class=\"epkb-css-full-reset eckb_mp_active_theme_generatepress\">\t\t\t\r\n\t\t\t<div id=\"epkb-ml__row-1\" class=\"epkb-ml__row\">                \r\n\t\t<div id=\"epkb-ml__module-search\" class=\"epkb-ml__module \">   \r\n\t\t<!-- Modern Search Layout -->\r\n\t\t<div id=\"epkb-ml-search-modern-layout\">    \t\t<div class=\"epkb-ml-search-title\">Base de Conhecimento<\/div>   \t\t\t<form id=\"epkb-ml-search-form\" class=\"epkb-ml-search-input-height--large\" method=\"get\" action=\"\/\">\r\n\t\t\t\t<input type=\"hidden\" id=\"epkb_kb_id\" value=\"1\" >\r\n\r\n\t\t\t\t<!-- Search Input Box -->\r\n\t\t\t\t<div id=\"epkb-ml-search-box\">\r\n\t\t\t\t\t<input class=\"epkb-ml-search-box__input\" type=\"text\" name=\"s\" value=\"\" aria-label=\"Pesquisar...\" placeholder=\"Pesquisar...\" aria-controls=\"epkb-ml-search-results\" >\r\n\t\t\t\t\t<button class=\"epkb-ml-search-box__btn\" type=\"submit\">\r\n                        <span class=\"epkbfa epkbfa-search epkbfa-ml-search-icon\"><\/span>\r\n                        <span class=\"epkbfa epkbfa-spinner epkbfa-ml-loading-icon\"><\/span>\r\n                    <\/button>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<!-- Search Results -->\r\n\t\t\t\t<div id=\"epkb-ml-search-results\" aria-live=\"polite\"><\/div>\r\n\t\t\t<\/form>\r\n\t\t<\/div>  \r\n\t\t<\/div>  \t\t\t<\/div>  \r\n\t\t\t<div id=\"epkb-ml__row-2\" class=\"epkb-ml__row\">                \r\n\t\t<div id=\"epkb-ml__module-categories-articles\" class=\"epkb-ml__module \">  \r\n\t\t<div id=\"epkb-ml-basic-layout\" role=\"main\" aria-labelledby=\"epkb-ml-basic-layout\" class=\"epkb-layout-container epkb-css-full-reset epkb-basic-template\">\r\n\t\t\t<div id=\"epkb-content-container\">\r\n\t\t\t\t<div class=\"epkb-section-container\">\t\r\n\t\t<div class=\"epkb-three-col eckb-categories-list\" > \t\t\t\t\t<div class=\"epkb-ml__module-categories-articles__row\">  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_1\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 15px; border-width: 0px; border-color: #e0e0e0; background-color: #ffffff; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 5px; background-color: #daebf3; border-top-left-radius: 15px; border-top-right-radius: 15px; border-bottom-color: #f2f3f4; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--top-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"16\" data-kb-type=\"category\"  style=\"color: #000000; text-align: center; justify-content: center;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa epkbfa-bar-chart\" data-kb-category-icon=\"epkbfa-bar-chart\"  style=\"color: #c70004; font-size: 50px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #000000;\" >PABX<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 4px; padding-bottom: 4px; padding-left: 5px; padding-right: 5px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"16\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"132\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=creating-effective-marketing-campaigns\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"132\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Configura\u00e7\u00e3o do 3CX<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"133\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=como-funciona-o-voip\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"133\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >FreePBX<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"404\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=issabel\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"404\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Issabel<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"433\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=como-trocar-o-protocolo-3cx\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"433\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Como Trocar o Protocolo 3CX<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_2\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 15px; border-width: 0px; border-color: #e0e0e0; background-color: #ffffff; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 5px; background-color: #daebf3; border-top-left-radius: 15px; border-top-right-radius: 15px; border-bottom-color: #f2f3f4; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--top-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"17\" data-kb-type=\"category\"  style=\"color: #000000; text-align: center; justify-content: center;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa epkbfa-themeisle\" data-kb-category-icon=\"epkbfa-themeisle\"  style=\"color: #c70004; font-size: 50px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #000000;\" >TomaisZap<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 4px; padding-bottom: 4px; padding-left: 5px; padding-right: 5px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"17\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"134\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=plataforma-tomaiszap\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"134\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Plataforma TomaisZap<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"514\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=como-utilizar-a-plataforma-tomaiszap\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"514\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Como utilizar a Plataforma TomaisZap<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"559\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=video-tutorial-tomaiszap\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"559\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >V\u00eddeo Tutorial TomaisZap<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_3\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 15px; border-width: 0px; border-color: #e0e0e0; background-color: #ffffff; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 5px; background-color: #daebf3; border-top-left-radius: 15px; border-top-right-radius: 15px; border-bottom-color: #f2f3f4; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--top-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"19\" data-kb-type=\"category\"  style=\"color: #000000; text-align: center; justify-content: center;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa epkbfa-list-alt\" data-kb-category-icon=\"epkbfa-list-alt\"  style=\"color: #c70004; font-size: 50px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #000000;\" >CRM<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 4px; padding-bottom: 4px; padding-left: 5px; padding-right: 5px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"19\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"137\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=integracao-hubspot\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"137\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Integra\u00e7\u00e3o Hubspot<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"138\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=integracao-pipedrive\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"138\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Integra\u00e7\u00e3o Pipedrive<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \t\t\t\t\t<\/div>  \t\t\t\t\t<div class=\"epkb-ml__module-categories-articles__row\">  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_4\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 15px; border-width: 0px; border-color: #e0e0e0; background-color: #ffffff; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 5px; background-color: #daebf3; border-top-left-radius: 15px; border-top-right-radius: 15px; border-bottom-color: #f2f3f4; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--top-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"21\" data-kb-type=\"category\"  style=\"color: #000000; text-align: center; justify-content: center;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa epkbfa-id-badge\" data-kb-category-icon=\"epkbfa-id-badge\"  style=\"color: #c70004; font-size: 50px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #000000;\" >Softphone<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 4px; padding-bottom: 4px; padding-left: 5px; padding-right: 5px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"21\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"140\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=comandos-do-softphone\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"140\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Comandos do Softphone<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"144\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=como-configurar-o-zoiper-no-ios\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"144\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Como configurar o ZOIPER no IOS<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"139\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=fale-mais-voip\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"139\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Configurando APP Windows<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_5\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 15px; border-width: 0px; border-color: #e0e0e0; background-color: #ffffff; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 5px; background-color: #daebf3; border-top-left-radius: 15px; border-top-right-radius: 15px; border-bottom-color: #f2f3f4; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--top-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"22\" data-kb-type=\"category\"  style=\"color: #000000; text-align: center; justify-content: center;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa ep_font_icon_gear\" data-kb-category-icon=\"ep_font_icon_gear\"  style=\"color: #c70004; font-size: 50px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #000000;\" >Suporte<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 4px; padding-bottom: 4px; padding-left: 5px; padding-right: 5px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"22\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"644\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=ata-telefone-ip-soflphone-e-pabx\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"644\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Ata, telefone Ip, soflphone e PABX<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_6\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 15px; border-width: 0px; border-color: #e0e0e0; background-color: #ffffff; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 5px; background-color: #daebf3; border-top-left-radius: 15px; border-top-right-radius: 15px; border-bottom-color: #f2f3f4; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--top-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"28\" data-kb-type=\"category\"  style=\"color: #000000; text-align: center; justify-content: center;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa epkbfa-fax\" data-kb-category-icon=\"epkbfa-fax\"  style=\"color: #c70004; font-size: 50px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #000000;\" >Telefone IP<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 4px; padding-bottom: 4px; padding-left: 5px; padding-right: 5px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"28\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"148\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=restaurando-padrao-de-fabrica\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"148\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Restaurando padr\u00e3o de f\u00e1brica Grandstream<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"143\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=getting-started-with-your-work-computer\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"143\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Como configurar telefone IP Intelbras TIP 125i<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"142\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=como-configurar-telefone-ip-grandstream-gxp1625\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"142\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Como Configurar Telefone IP Grandstream GXP1625<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \t\t\t\t\t<\/div>  \t\t\t\t\t<div class=\"epkb-ml__module-categories-articles__row\">  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_7\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 15px; border-width: 0px; border-color: #e0e0e0; background-color: #ffffff; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 5px; background-color: #daebf3; border-top-left-radius: 15px; border-top-right-radius: 15px; border-bottom-color: #f2f3f4; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--top-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"29\" data-kb-type=\"category\"  style=\"color: #000000; text-align: center; justify-content: center;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa epkbfa-buysellads\" data-kb-category-icon=\"epkbfa-buysellads\"  style=\"color: #c70004; font-size: 50px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #000000;\" >Allenda<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 4px; padding-bottom: 4px; padding-left: 5px; padding-right: 5px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"29\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"661\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=configuracao-do-modulo-whatssap-v3\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"661\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Configura\u00e7\u00e3o do modulo Whatssap V3<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"675\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=ativando-um-numero-whatssap-oficial-na-meta\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"675\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Ativando um numero Whatssap oficial na Meta<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_8\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 15px; border-width: 0px; border-color: #e0e0e0; background-color: #ffffff; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 5px; background-color: #daebf3; border-top-left-radius: 15px; border-top-right-radius: 15px; border-bottom-color: #f2f3f4; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--top-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"31\" data-kb-type=\"category\"  style=\"color: #000000; text-align: center; justify-content: center;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa epkbfa-handshake-o\" data-kb-category-icon=\"epkbfa-handshake-o\"  style=\"color: #c70004; font-size: 50px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #000000;\" >Revenda Nextbiling<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 4px; padding-bottom: 4px; padding-left: 5px; padding-right: 5px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"31\"> <li class=\"epkb-articles-coming-soon\">Artigos em breve<\/li>\r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \t\t\t\t\t<\/div>  \r\n\t\t<\/div>       \t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>   \r\n\t\t<\/div>    \t\t\t<\/div>  \r\n\t\t\t<div id=\"epkb-ml__row-3\" class=\"epkb-ml__row\">                \t\t<div id=\"epkb-ml__module-articles-list\" class=\"epkb-ml__module\">   \r\n\t\t<div id=\"epkb-ml-article-list-basic-layout\" class=\"epkb-ml-article-list-container\">   \t\t\t\t<h2 class=\"epkb-ml-articles-list__title\">\r\n\t\t\t\t\t<span>Principais Artigos<\/span>\r\n\t\t\t\t<\/h2>   \r\n\t\t\t<div class=\"epkb-ml-articles-list__row\"> \r\n\t\t<!-- Popular Articles -->\r\n\t\t<section id=\"epkb-ml-popular-articles\" class=\"epkb-ml-article-section\">\r\n\t\t\t<div class=\"epkb-ml-article-section__head\">Artigos mais acessados<\/div>\r\n\t\t\t<div class=\"epkb-ml-article-section__body\">\r\n\t\t\t\t<ul class=\"epkb-ml-articles-list\">    \t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=creating-effective-marketing-campaigns\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"132\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Configura\u00e7\u00e3o do 3CX<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=como-funciona-o-voip\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"133\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >FreePBX<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=plataforma-tomaiszap\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"134\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Plataforma TomaisZap<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=integracao-hubspot\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"137\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Integra\u00e7\u00e3o Hubspot<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=integracao-pipedrive\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"138\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Integra\u00e7\u00e3o Pipedrive<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t<\/ul>\r\n\t\t\t<\/div>\r\n\t\t<\/section>  \r\n\t\t<!-- Newest Articles -->\r\n\t\t<section id=\"epkb-ml-newest-articles\" class=\"epkb-ml-article-section\">\r\n\t\t\t<div class=\"epkb-ml-article-section__head\">Novos Artigos<\/div>\r\n\t\t\t<div class=\"epkb-ml-article-section__body\">\r\n\t\t\t\t<ul class=\"epkb-ml-articles-list\">    \t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=ativando-um-numero-whatssap-oficial-na-meta\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"675\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Ativando um numero Whatssap oficial na Meta<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=configuracao-do-modulo-whatssap-v3\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"661\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Configura\u00e7\u00e3o do modulo Whatssap V3<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=ata-telefone-ip-soflphone-e-pabx\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"644\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Ata, telefone Ip, soflphone e PABX<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=video-tutorial-tomaiszap\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"559\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >V\u00eddeo Tutorial TomaisZap<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=como-utilizar-a-plataforma-tomaiszap\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"514\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Como utilizar a Plataforma TomaisZap<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t<\/ul>\r\n\t\t\t<\/div>\r\n\t\t<\/section>  \r\n\t\t<!-- Recent Articles -->\r\n\t\t<section id=\"epkb-ml-recent-articles\" class=\"epkb-ml-article-section\">\r\n\t\t\t<div class=\"epkb-ml-article-section__head\">Artigos atualizados recentemente<\/div>\r\n\t\t\t<div class=\"epkb-ml-article-section__body\">\r\n\t\t\t\t<ul class=\"epkb-ml-articles-list\">    \t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=ativando-um-numero-whatssap-oficial-na-meta\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"675\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Ativando um numero Whatssap oficial na Meta<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=configuracao-do-modulo-whatssap-v3\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"661\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Configura\u00e7\u00e3o do modulo Whatssap V3<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=fale-mais-voip\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"139\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Configurando APP Windows<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=como-configurar-telefone-ip-grandstream-gxp1625\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"142\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Como Configurar Telefone IP Grandstream GXP1625<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\r\n\t\t<a href=\"https:\/\/centraldetreinamento.falemaisvoip.com.br\/?epkb_post_type_1=getting-started-with-your-work-computer\"  class=\"epkb-ml-article-container \"\r\n\t\t            data-kb-article-id=\"143\" >\r\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #1e73be;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"epkb-article__text\" >Como configurar telefone IP Intelbras TIP 125i<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t<\/ul>\r\n\t\t\t<\/div>\r\n\t\t<\/section>  \r\n\t\t\t<\/div>\r\n\r\n\t\t<\/div>        \t\t<\/div>  \t\t\t<\/div>  \r\n\t\t\t<div id=\"epkb-ml__row-4\" class=\"epkb-ml__row\">                \t\t<div id=\"epkb-ml__module-faqs\" class=\"epkb-ml__module\">   \t\t<style>\t    \r\n\t\t\t.epkb-faqs__item__question { color: #000000!important; }\r\n\t\t\t\r\n\t\t\t.epkb-faqs__item-container { border-color: #e8e8e8!important; }\r\n\t\t\t.epkb-faqs__item-container--active .epkb-faqs__item__question { border-color: #e8e8e8!important; }\r\n\t\t\t\r\n\t\t\t.epkb-faqs__item__question { background-color: #FFFFFF; }\r\n\t\t\t.epkb-faqs__item__answer { background-color: #FFFFFF; }\r\n\t\t\t.epkb-faqs__item__question__icon { color: #000000; }\t.epkb-faqs-title { text-align: center!important; }\t\t<\/style>\r\n\r\n\t\t<div id=\"epkb-ml-faqs-basic-layout\" class=\"epkb-faqs-container epkb-faqs-accordion-mode epkb-faqs-space-medium epkb-faqs-border-rounded epkb-faqs-border-all epkb-faqs-icon-left epkb-faqs-compact-medium epkb-faqs-col-1\"> \t\t\t\t<h2 class=\"epkb-faqs-title\">\r\n\t\t\t\t\t<span>Perguntas Frequentes<\/span>\r\n\t\t\t\t<\/h2>\t\t\r\n\t\t\t<div class=\"epkb-faqs-cat-content-container\">\t\t\t\t\r\n\t\t\t\t\t<div class=\"epkb-faqs-cat-container\" id=\"epkb-faqs-cat-25\"> \r\n\t\t\t\t\t\t<div class=\"epkb-faqs__items-list-container\">\r\n\t\t\t\t\t\t\t<div class=\"epkb-faqs__items-list epkb-list-column-1\"> \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-658\" >\r\n\r\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"module\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa ep_font_icon_arrow_carrot_right\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa ep_font_icon_arrow_carrot_down\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">Quais CRM temos integra\u00e7\u00f5es ativa?<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkbs-faqs__item__answer__text\">    <p>&nbsp;<\/p>\n<ul>\n<li data-section-id=\"1ck0c2o\" data-start=\"0\" data-end=\"117\"><span class=\"\" data-state=\"closed\">Exact Sales<\/span> \u2014 CRM focado em pr\u00e9-vendas e qualifica\u00e7\u00e3o de leads para equipes comerciais<\/li>\n<li data-section-id=\"12vj2vs\" data-start=\"118\" data-end=\"237\"><span class=\"\" data-state=\"closed\">HubSpot<\/span> \u2014 Plataforma de CRM completa para vendas, marketing e atendimento ao cliente.<\/li>\n<li data-section-id=\"sgtxjr\" data-start=\"238\" data-end=\"364\"><span class=\"\" data-state=\"closed\">Pipedrive<\/span> \u2014 CRM visual voltado para gest\u00e3o de funil de vendas e acompanhamento de negocia\u00e7\u00f5es.<\/li>\n<li data-section-id=\"12ulskm\" data-start=\"489\" data-end=\"622\" data-is-last-node=\"\">Cedrus \u2014 \u00a0Sistema CRM voltado para organiza\u00e7\u00e3o comercial, relacionamento e produtividade empresarial.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-654\" >\r\n\r\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"module\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa ep_font_icon_arrow_carrot_right\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa ep_font_icon_arrow_carrot_down\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">UDP ou TCP?<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkbs-faqs__item__answer__text\">    <p>\u00c9 certo que n\u00e3o existe um protocolo certo ou errado, nem um melhor ou pior que outro por ess\u00eancia. O que existe s\u00e3o situa\u00e7\u00f5es diferentes,<br \/>\ne essa \u00e9 a chave para trabalhar com aplica\u00e7\u00f5es que se comunicam com diferentes m\u00e1quinas.<br \/>\npodemos entender que o UDP serve melhor casos em que a integridade constante dos dados n\u00e3o \u00e9 essencial (\u00e9 menos importante<br \/>\nque a velocidade da comunica\u00e7\u00e3o), como em livestreams de v\u00eddeos e jogos online.<br \/>\nPor outro lado, o TCP funciona melhor em casos que a confiabilidade do transporte de dados \u00e9 o foco, como quando trabalhamos com comunica\u00e7\u00e3o<br \/>\nem texto ou com documentos.<br \/>\nO mais importante, portanto, \u00e9 entender as diferen\u00e7as entre os protocolos e, assim, saber qual utilizar em cada caso. Assim, teremos uma aplica\u00e7\u00e3o<br \/>\nmais funcional!<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-655\" >\r\n\r\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"module\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa ep_font_icon_arrow_carrot_right\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa ep_font_icon_arrow_carrot_down\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">Quais s\u00e3o nossos ip?<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkbs-faqs__item__answer__text\">    <p>APP 1 e 2<br \/>\napp.falemaisvoip.com.br 170.254.79.163<br \/>\napp2.falemaisvoip.com.br 170.254.79.176<\/p>\n<p>Pabx antigo<br \/>\npabx.falemaisvoip.com.br 170.254.79.75<br \/>\npabx2.falemaisvoip.com.br 170.254.79.21<br \/>\npabx3.falemaisvoip.com.br 170.254.79.28<\/p>\n<p>Revenda<br \/>\nsip.falemaisvoip.com.br 170.254.79.108<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-653\" >\r\n\r\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"module\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa ep_font_icon_arrow_carrot_right\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa ep_font_icon_arrow_carrot_down\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">Protocolo, Portas e RTP<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkbs-faqs__item__answer__text\">    <p>Porta: 5060, 5080 ou 5090<\/p>\n<p>Transportes que usamos udp, tcp e tls<\/p>\n<p>RTP: 10000 a 60000<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-652\" >\r\n\r\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"module\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa ep_font_icon_arrow_carrot_right\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa ep_font_icon_arrow_carrot_down\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">O que \u00e9 LGPD?<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkbs-faqs__item__answer__text\">    <p>A \u201cregra LGPD\u201d na telefonia VoIP \u00e9 o conjunto de obriga\u00e7\u00f5es que empresas de telefonia precisam seguir para proteger os dados dos clientes, conforme a Lei Geral de Prote\u00e7\u00e3o de Dados (LGPD \u2013 Lei 13.709\/2018). A LGPD protege informa\u00e7\u00f5es pessoais como n\u00famero de telefone, grava\u00e7\u00f5es de chamadas, IP, localiza\u00e7\u00e3o, CPF e dados cadastrais.<\/p>\n<p>Na pr\u00e1tica, em sistemas VoIP (telefonia pela internet), isso significa que a empresa deve:<\/p>\n<p>Informar claramente quais dados coleta;<br \/>\nTer autoriza\u00e7\u00e3o ou base legal para gravar chamadas;<br \/>\nProteger grava\u00e7\u00f5es e hist\u00f3ricos de liga\u00e7\u00e3o;<br \/>\nEvitar vazamento de dados;<br \/>\nPermitir que o cliente solicite exclus\u00e3o ou acesso aos dados;<br \/>\nControlar quem acessa o PABX, SIP, URA e grava\u00e7\u00f5es;<br \/>\nUtilizar criptografia e seguran\u00e7a nos servidores VoIP.<\/p>\n<p>A tecnologia VoIP transmite voz pela internet usando protocolo IP. Por isso, al\u00e9m do \u00e1udio, diversos dados t\u00e9cnicos ficam registrados no sistema.<\/p>\n<p>Exemplos comuns de LGPD dentro da telefonia VoIP:<\/p>\n<p>Aviso de grava\u00e7\u00e3o:<br \/>\n\u201cEsta liga\u00e7\u00e3o poder\u00e1 ser gravada para fins de qualidade e seguran\u00e7a.\u201d<br \/>\nControle de acesso:<br \/>\nsomente usu\u00e1rios autorizados podem ouvir grava\u00e7\u00f5es.<br \/>\nTempo de reten\u00e7\u00e3o:<br \/>\ngrava\u00e7\u00f5es n\u00e3o podem ficar armazenadas sem necessidade.<br \/>\nCompartilhamento:<br \/>\ndados do cliente n\u00e3o podem ser enviados para terceiros sem base legal.<br \/>\nSeguran\u00e7a:<br \/>\nsenhas fortes, VPN, firewall e bloqueio de IP s\u00e3o recomendados em PABX IP e SBC.<\/p>\n<p>Se uma empresa de VoIP descumprir a LGPD, pode sofrer advert\u00eancias e multas aplicadas pela Autoridade Nacional de Prote\u00e7\u00e3o de Dados.<\/p>\n<p>Muitas empresas tamb\u00e9m confundem \u201cLGPD\u201d com regras da Ag\u00eancia Nacional de Telecomunica\u00e7\u00f5es sobre telecomunica\u00e7\u00f5es. Na telefonia VoIP normalmente as duas precisam ser seguidas:<\/p>\n<p>LGPD \u2192 prote\u00e7\u00e3o de dados;<br \/>\nAnatel \u2192 regulamenta\u00e7\u00e3o da telefonia.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-149\" >\r\n\r\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"module\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa ep_font_icon_arrow_carrot_right\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa ep_font_icon_arrow_carrot_down\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">O que \u00e9 um Boletim de Anormalidade (BA)?<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkbs-faqs__item__answer__text\">    <p>A BA \u00e9 um processo formal para registro e tratamento de falhas relacionadas \u00e0 interconex\u00e3o entre operadoras.<br \/>\nEste procedimento segue um acordo estabelecido no setor de telecomunica\u00e7\u00f5es e \u00e9 fundamental para garantir<br \/>\na investiga\u00e7\u00e3o e resolu\u00e7\u00e3o adequada da anormalidade identificada.<\/p>\n<p>Prazo para atendimento do BA<\/p>\n<p>Uma vez aberto, o BA ser\u00e1 tratado em at\u00e9 72 horas uteis, conforme as diretrizes de<br \/>\natendimento estabelecidas. Durante este per\u00edodo, as equipes envolvidas realizar\u00e3o an\u00e1lises<br \/>\ndetalhadas para restabelecer a normalidade do servi\u00e7o.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-150\" >\r\n\r\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"module\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa ep_font_icon_arrow_carrot_right\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa ep_font_icon_arrow_carrot_down\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">O que \u00e9 o Wavoip (integra\u00e7\u00e3o liga\u00e7\u00e3o do Whatssap)<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkbs-faqs__item__answer__text\">    <p>Esse recurso permite utilizar o sua conta de WhatsApp j\u00e1 conhecido pelos seus clientes para<br \/>\nrealizar e receber liga\u00e7\u00f5es, ou seja, integrar as chamadas de voz do WhatsApp diretamente em seu<br \/>\nramal do PABX Virtual FaleMais. Vai ter atendimento centralizado, hist\u00f3rico completo, mais produtividade e<br \/>\nfacilidades para seus clientes poderem ter esse canal de atendimento disponivel.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-151\" >\r\n\r\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"module\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa ep_font_icon_arrow_carrot_right\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa ep_font_icon_arrow_carrot_down\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">Porque meu numero aparece como Span?<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkbs-faqs__item__answer__text\">    <p>Seu n\u00famero pode aparecer como SPAM porque, quando algu\u00e9m recebe uma liga\u00e7\u00e3o e marca esse n\u00famero<br \/>\nassim no celular, alguns sistemas \u2014 como o Android \u2014 passam a mostrar esse aviso automaticamente para outras pessoas que ainda n\u00e3o t\u00eam seu contato salvo.<br \/>\nIsso n\u00e3o significa que o n\u00famero realmente seja SPAM, mas sim que o sistema do celular entende dessa forma por conta das marca\u00e7\u00f5es anteriores.<br \/>\nInfelizmente, n\u00f3s n\u00e3o temos como controlar esse recurso, porque ele faz parte do pr\u00f3prio sistema operacional do celular.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t<\/div>  \r\n\t\t\t\t\t\t\t<\/div>  \r\n\t\t\t\t\t\t<\/div>  \r\n\r\n\t\t\t\t\t<\/div>  \t\t\t<\/div>\t\t\t\r\n\t\t<\/div>\t\t\t<\/div>  \t\t\t<\/div>  \t\t<\/div>   \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-130","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/index.php?rest_route=\/wp\/v2\/pages\/130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=130"}],"version-history":[{"count":1,"href":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/index.php?rest_route=\/wp\/v2\/pages\/130\/revisions"}],"predecessor-version":[{"id":153,"href":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/index.php?rest_route=\/wp\/v2\/pages\/130\/revisions\/153"}],"wp:attachment":[{"href":"https:\/\/centraldetreinamento.falemaisvoip.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}